Partner With Our Industry Leading Customers

DHL Supply Chain is proud to announce our official partnership with Mercedes‑Benz, bringing together two global leaders committed to innovation, quality, and operational excellence. As the world’s leading contract logistics provider, DHL delivers customised transport and supply chain solutions across a wide range of industries—and now, we're expanding our team to support this exciting new collaboration.

At DHL, we put safety, people, excellence, and sustainability at the heart of everything we do. We combine our global expertise with strong local capability to create an environment where our teams can grow, contribute, and deliver outstanding results.

As an Account Manager at DHL, you will be the 'glue' between our operations, customers and wider business. You will overcome daily logistical challenges to ensure warehouse operations run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grow professionally. Use your leadership, customer management and influencing skills to drive the future of logistics, using the latest technology.

Your duties will include:

• Partner with our leading, household name customer to develop and grow their business
• Initiating Continuous Improvements for the customer to achieve that competitive edge
• Understanding what our customer needs and expects from us and working with them for their success
• Ensure profitable growth and managing the P&L
• Support all key account functions; complaint, claim handling, problem solving & other contractually agreed services
• Drive employee engagement initiatives through your ability to lead
• Manage account strategy including contract renewals

Please Note: DHL Internal applications close 20/04/2026

DHL Supply Chain is a Great Place to Work

At DHL, we deliver results without compromising on respect, valuing each other's differences while recognizing individual strengths. People are our greatest strength and we strive to ensure that careers here are satisfying and successful. By joining us, you are joining a company that offers limitless opportunities and a supportive work environment where employees are given the tools and training they need to learn and grow.

The diversity of our team mirrors the diversity of our customers and the communities we're a part of. We promote an inclusive environment – guided by mutual respect, openness, honesty, trust, and cooperation.

Beyond our supportive culture, we also offer our employees:

• World class training programs to enhance your skills and support your career advancement.
• Rewarding employee engagement opportunities such as site events, volunteer work, competitions, and recognition programs such as Service Awards, Employee of the Month and Employee of the Year.
• A competitive salary and benefits package, including annual bonuses and merit reviews to recognize your contributions.
• Eligible employees can purchase DHL Group shares at a discounted rate
• Impressive staff discounts with many of our customers and access to Perkbox which provides discounts with various retailers and services

Join us and find out why DHL Supply Chain Australia is a Great Place to Work certified.

Qualifications and Experience

To be a successful Account Manager, in this role, you will have:

• A proven track record of performance in a logistics, 3PL or 4PL environment
• Experience in Account Management ideally within the Lifesciences and Healthcare sector
• Intermediate to Advanced MS Office skills (Excel, PWP) and exposure to a warehouse management system
• Ability to negotiate partner agreements at a senior management level
• P & L experience
• Excellent personal presentation and strong written and verbal communication skills

Accelerate your career with DHL and APPLY NOW