DHL Global Forwarding,

one of Europe’s largest air and ocean freight forwarders,

is looking for an

EurAsia Connect Station Manager

Responsibilities

• To own and manage Products processes (ACC/OCC/IMPAT/etc) in strict adherence to DGF business strategy, objectives, corporate guidelines, policies, procedures and instructions;
• To own and be responsible for delivering proper Products & solutions development (standard, ad-hoc, RFQ, tenders, etc) in adherence to Products KPIs set;
• To own and be responsible for business profitability, through proper steering of costs (buying rates) and proper development of related solutions for customers (selling rates).
• To ensure that Solutions are developed in compliance with legislation, Industry and Internal DGF policies and standards;
• To involve OPS, BPO and other needful functions into customer solutions development and implementation of new accounts.
• To ensure optimal utilization of available resources to meet company standards.
• To maintain executive level customers relationships, research customer needs and monitor customer satisfaction.
• To maintain relationships with Network, contractors and suppliers;
• To evaluate, own, steer and be responsible for suppliers and contractors’ performance.
• To ensure timely processing of invoices and related documentation in line with DGF financial controls
• To Resolve and analyze issues in day-to-day delivery and implement practices for products focusing on increasing productivity and efficiency;
• To ensure continuous improvement by implementation and proper usage of First Choice, Station Improvements and other DGF tools.
• To manage operational planning on specific projects (urgent projects).
• To act as first level escalation point for all Products issues.
• Full responsibility of Station P & L

Expectations

• Minimum of 5 years of experience in different areas of Products Management / Solutions development;
• Deep knowledge of forwarding business;
• Good knowledge of CW1 and other DGF applications;
• Strong analytical skills and good communication skills
• Ability to work under pressure;
• Strong problem-solving mentality;
• Excellent command of English, preferable Russian language (both written and verbal);
• Proven ability to work under pressure and a demonstrated ability to use own initiative;
• Management skills.

Place of work:
DHL Global Forwarding,
Budapest 18th district, BUD International Airport