Assistant Manager
DHL
Tamil Nadu, India
Posted on May 5, 2026
Key Responsibilities:
- Support start‑up projects by ensuring adherence to Pre Go‑Live Quality Checklists.
- Deliver Quality‑related training programs to site teams.
- Review Self-Assessments and manage CAPA actions, ensuring timely closure of pending CAPAs.
- Provide support and coordination during external and customer audits.
- Monitor Service Quality Metrics, conduct investigations, and drive corrective actions.
- Oversee regulatory and trade compliance requirements, including monitoring completion of mandatory online trainings.
- Assist Country Leadership in ensuring QRA compliance across assigned sites.
- Support Trade Compliance and Customs Operations initiatives for designated locations
Experience:
- Operational experience of the Supply Chain or similar process industry (egManufacturing, activity involving shopfloor labour processes)
- 3-5 years of management/supervisory responsibility
- Experience in leading non-specialists in technical and regulatory applications
Skills and Competencies:
- Credible with Operations staff in Gemba and Coaching activity
- Experience and working knowledge of Quality Assurance principles and methodology
- Experience conducting/leading successful acquisition of certifications and accreditations (e.g. ISO) in organization and subsequent management of a quality system
- Functional expertise in other areas such as project work, development, change management etc. is preferred
- Experience conducting/leading successful acquisition of certifications and accreditations (e.g. ISO) in organization and subsequent management of a quality system