Assistant Manager

DHL

DHL

Tamil Nadu, India

Posted on May 5, 2026

Key Responsibilities:

  • Support start‑up projects by ensuring adherence to Pre Go‑Live Quality Checklists.
  • Deliver Quality‑related training programs to site teams.
  • Review Self-Assessments and manage CAPA actions, ensuring timely closure of pending CAPAs.
  • Provide support and coordination during external and customer audits.
  • Monitor Service Quality Metrics, conduct investigations, and drive corrective actions.

  • Oversee regulatory and trade compliance requirements, including monitoring completion of mandatory online trainings.
  • Assist Country Leadership in ensuring QRA compliance across assigned sites.
  • Support Trade Compliance and Customs Operations initiatives for designated locations

Experience:

  • Operational experience of the Supply Chain or similar process industry (egManufacturing, activity involving shopfloor labour processes)
  • 3-5 years of management/supervisory responsibility
  • Experience in leading non-specialists in technical and regulatory applications

Skills and Competencies:

  • Credible with Operations staff in Gemba and Coaching activity
  • Experience and working knowledge of Quality Assurance principles and methodology
  • Experience conducting/leading successful acquisition of certifications and accreditations (e.g. ISO) in organization and subsequent management of a quality system
  • Functional expertise in other areas such as project work, development, change management etc. is preferred
  • Experience conducting/leading successful acquisition of certifications and accreditations (e.g. ISO) in organization and subsequent management of a quality system