IT Graduate - IT ISM Support Specialist

DHL

DHL

IT, Customer Service

Üllő, 2225 Hungary

Posted on May 13, 2026
IT Graduate – IT ISM Support Specialist
Join our team and start your career in IT with the world's leading logistics company!
Are you a motivated graduate with an interest in IT infrastructure and support? Join our 24-month Graduate Program and gain hands-on experience while developing into an IT ISM Support Specialist!
Key Responsibilities:
  • Support the maintenance and administration of IT infrastructure (hardware, software, operational tools)
  • Contribute to system availability through proactive monitoring and issue prevention
  • Assist in resolving incidents and performance issues related to IT services
  • Collaborate with internal teams and business units to ensure smooth IT operations
  • Support IT projects by validating infrastructure readiness and meeting acceptance criteria
  • Participate in different rotations to gain exposure to various IT support areas
  • Learn and gradually take ownership of first-level support and service desk activities
Requirements:
  • Bachelor’s or Master’s degree (completed within the last 1 year or ongoing studies)
  • Fluent English knowledge
  • Basic IT background (infrastructure, systems, or programming fundamentals)
  • Strong analytical and problem-solving skills
  • Eagerness to learn and develop in IT operations
  • Good communication and teamwork skills
What do we offer?
  • Annual cafeteria allowance of HUF 500,000
  • Structured graduate program with clear career progression
  • Mentorship and buddy support from experienced colleagues
  • Opportunity to work on real IT projects and operations
  • Exposure to international logistics IT environment
  • Continuous learning and development opportunities
  • Competitive compensation package and benefits
Location: Debrecen or Üllő-Gyál