IT Graduate - IT ISM Support Specialist
DHL
IT, Customer Service
Üllő, 2225 Hungary
Posted on May 13, 2026
IT Graduate – IT ISM Support Specialist
Join our team and start your career in IT with the world's leading logistics company!
Are you a motivated graduate with an interest in IT infrastructure and support? Join our 24-month Graduate Program and gain hands-on experience while developing into an IT ISM Support Specialist!
Key Responsibilities:
- Support the maintenance and administration of IT infrastructure (hardware, software, operational tools)
- Contribute to system availability through proactive monitoring and issue prevention
- Assist in resolving incidents and performance issues related to IT services
- Collaborate with internal teams and business units to ensure smooth IT operations
- Support IT projects by validating infrastructure readiness and meeting acceptance criteria
- Participate in different rotations to gain exposure to various IT support areas
- Learn and gradually take ownership of first-level support and service desk activities
Requirements:
- Bachelor’s or Master’s degree (completed within the last 1 year or ongoing studies)
- Fluent English knowledge
- Basic IT background (infrastructure, systems, or programming fundamentals)
- Strong analytical and problem-solving skills
- Eagerness to learn and develop in IT operations
- Good communication and teamwork skills
What do we offer?
- Annual cafeteria allowance of HUF 500,000
- Structured graduate program with clear career progression
- Mentorship and buddy support from experienced colleagues
- Opportunity to work on real IT projects and operations
- Exposure to international logistics IT environment
- Continuous learning and development opportunities
- Competitive compensation package and benefits
Location: Debrecen or Üllő-Gyál