Job Duties

• Lead and align Key Account strategy with country priorities, ensuring achievement of CSI/MNC/SBC targets and overall budget.
• Plan, manage, and develop a portfolio of strategic customer accounts to drive business growth.
• Collaborate with global/regional stakeholders to implement strategic initiatives and support key customer development.
• Coach and support Key Account teams through account planning, customer engagement, and capability building.
• Facilitate sales excellence by driving relevant training, best practices, and expert community participation.
• Organize and contribute to internal and external events to strengthen industry presence and customer relationships.
• Ensure compliance with customer contract processes, SOP/COP requirements, and company standards.
• Drive performance management, including coaching, monthly reviews, and improvement plans.
• Promote industry insights, trends, and knowledge sharing within the organization.
• Support additional sales priorities as assigned by the Head of Sales.
• Ensure adherence to Quality, Environmental, Health & Safety, and Business Continuity standards.

Job Requirements

• Bachelor's degree in the relevant field, Master's degree is an advantage
• Minimum 5 years of relevant work experience in Marketing and Sales role or industry, experience at Management Level is an advantage
• Proficiency in English both in writing and speaking
• Has adequate computer literacy and proficiency
• Has all technical competencies and skills required for the position
• Clean criminal record and adherence to ethical standards

Why Join Us?

At DHL Group, we value innovation, collaboration, and a commitment to excellence. You will be part of a global team that is dedicated to delivering exceptional service and driving business success. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

How to Apply:

If you are ready to take on this exciting challenge and make a significant impact in our organization, please submit your English CV to this vacancy

**DHL Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees**