DHL Express - Connecting People Through Quality and Exceptional Service

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WORKING LOCATION: DHL Central Asia Hub, Hong Kong

Reporting to the NCG Supervisor, Operations Support, you will liaise and work closely with the operations team in order to provide clerical and documentation support of shipments entering and exiting the Central Asia Hub.

YOUR TASKS

• Execute flight movement alerts, transmit shipment information and prepare flight documentations
• Rectify and follow up on network on non-conforming shipments
• Conduct and coordinate warehouse searches generated by network trace requests
• Print shipment manifest for shipment lodgement
• Prepare and handle the documentation for Dangerous Goods and Lithium battery
• Register, maintain and follow the trace in DHL application to resolve the Lost and Found shipment

YOUR PROFILE

• Secondary education with at least 2 years clerical or operations support experience
• Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage
• Fair command of spoken English and Cantonese
• Strong hands-on skills in MS Office (Word and Excel)
• Detail-oriented, patient and possesses good customer service skills
• Willingness to work on a 24-hour shift basis