DHL Supply Chain has the opportunity for you.

At DHL Supply Chain, we believe in delivering excellence every day.

We are currently looking for a Business Metrics Analyst to join our OPEX (Operational Excellence) Team, a key task force driving performance and innovation across the organization.

About the Role

As part of the Performance Management department, this role is integral to shaping a broader and more advanced approach to business metrics within DHL Supply Chain.

You will play a key role in developing tools, KPIs, and analytical frameworks that enhance business performance, support decision-making, and drive operational efficiency—ultimately improving the service we deliver to our customers.

Acting as a bridge between Operations, IT, and business stakeholders, you will contribute to digital transformation initiatives and ensure that business requirements are translated into impactful analytical solutions.

Key Responsibilities

· Deliver timely and accurate reports and dashboards for both internal and external stakeholders

· Develop and maintain KPI dashboards (internal & external customer focus)

· Design and build reports using Power BI and DAX

· Support the development and maintenance of Azure / Power BI databases

· Drive automation and simplification of reporting processes

· Contribute to operational and contractual reporting within cross-functional projects

· Analyze business processes and identify opportunities for performance improvement and optimization

Requirements

· Degree in Economics, Engineering, or Computer Science

· At least 2 years of experience in a similar role, data analysis, or predictive modelling

· Strong knowledge of: SQL, Power BI (including DAX) Data modelling and analytics tools

· Solid understanding of analytical methods and performance measurement systems

· Fluency in English

· Strong focus on continuous improvement and innovation

· Ability to translate business needs into data-driven solutions

Salary range: €35,000 – €40,000 gross per year