Sales Support Coordinator
Sales & Business Development, Customer Service
Ho Chi Minh City, Vietnam
Posted on Jun 26, 2026
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
· Provide customer oriented service at all times relating to specific sales issues.· Generate and distribute sales proposals and presentations to all customers according to process and procedures established by the sales support team.
· Prepare customer proposals and customer presentations
· Prepare and present information to ensure that sales incentives, rewards and recognition programs are managed professionally
· Undertake any assignments as determined by the Area Sales Manager.
· Provide support in processing the of sales reward and recognition programmes
· Assist in the computation of sales incentive payout
· Provide support to all members of the sales team (TSE, FSE, MAE) to ensure efficient service is provided to the customers in the sales territory.
· Interface with various internal DHL departments (Customer Accounting, Customer Service, Customer Care and Customer Interface groups) to ensure enhanced customer care.
· Close liaison with station managers to ensure full, cost effective service to customers is maintained.
· Where necessary, raise relevant paperwork for the main customer database ensuring customer information is available throughout the organisation
· Complete activity reports to measure individual/department effectiveness.
· Complete daily, weekly and monthly sales reports to measure productivity of the sales team for the Sales Managers.
· Administer the opening of new accounts, termination, re-activation and renewal of accounts.
· Adhere to regional standards on profit margins and discount guidelines.
Qualifications
YOUR PROFILE
- 1-2 years experience in sales admin role or logistics industry.
- Skills: good command of communication with stakeholders, self management
- Language: Vietnamese, and English.
- Educational Qualifications: Bachelor's Degree
OUR OFFER
- Multifarious benefit programs.
- Strong career support & lots of opportunities in an international environment.
- Training: both online and offline with Global DHL Standards.
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
- Working together based on DHL values of “Respect and Results”.
- Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
- Employee hobby clubs, sports championships.
