Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals? You do.- DHL Global Forwarding has an opening for a Head of Sales in Nairobi, Kenya. Shape, drive and manage the sales function and define the country level strategy to deliver business growth and profitability, customer retention, improve competitive positioning and optimize resource utilization in line with business strategy, financial objectives, Group guidelines and policies.

Join us in connecting people and improving lives!

In this Head of Sales position

• Define the sales strategy for the country to cascade and monitor delivery of sales objectives in line with business strategy, financial objectives, Group guidelines and policies.
• Lead, oversee and control highly strategic activities and initiatives with significant impact on overall results and very high business risk potential.
• Communicate market leadership position and vision/strategy aspiration to customers and internal stakeholders.
• Drive market acquisition and retention strategies in order to maximize sales growth in the country and optimize profits.
• Drive customer retention, business growth and profitability by supporting customer strategies, contract negotiations and supply chain management strategy.
• Approve pricing, product mix, and brand portfolio policies for the function in the country.
• Define improvement areas based on pipeline reporting in collaboration with sales effectiveness.
• Analyze the value of key technologies and industry development and identify change needs for function in the country.
• Establish appropriate processes and infrastructure to support growth, sales performance and optimize resource utilization.
• Support key customers and drive collaboration and cross selling activities in the country.
• Steer systems for monitoring competitive activity and dissemination of information and best practices to relevant parties.
• Establish appropriate processes and infrastructure to support growth, sales performance and optimize resource utilization.
• Formulate and roll out mechanisms to ensure sales performance management reporting and direct and approve major sales strategy and development projects.
• Analyze complex issues extensively and conceptualize improvements/ changes in sales methods and techniques.
• Deliver innovation that directly influence the way the function is operating and making money in the country.
• Reach agreement with external parties to accept complete proposals and programs where there is little interest in cooperating or participating.
• Negotiate and authorize critical agreements/ contracts, changing terms and conditions significantly where required.
• Lead, direct, coach and develop performance of the country sales team

Stakeholders

• Negotiate critical agreements/contracts with other departments and 3rd parties.
• Develop strong, trusting relationships with senior business leaders across DHL and partner organizations.
• Influence others across DHL and externally as an internally and externally recognized thought leader representing the Group.
• Champion cooperation and partnership to provide integrated solutions to problems

Management Responsibility

• Lead multiple teams of executives, directors/senior managers, and managers.
• Ensure appropriate talent selection, organization and leadership for major areas of the organization

Now, here is what we need from you!

Education Level

• Master’s Degree

Experience Level

• More than 10 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.