IT Process Specialist - Audit Support
IT, Customer Service
Budapest, Hungary · Hungary
Posted on Jul 14, 2026
About the Role:
DHL Group employs more than half a million people in over 220 countries and territories. To support this, we rely on exceptional expertise and comprehensive support in HR and IT.
We are Global Business Services (GBS) – the internal service provider of DHL Group, the world’s leading logistics company. Our service portfolio ranges from procurement, consulting, real estate, IT, finance and HR services, mobility, legal advisory, to risk and claims management. We support business units worldwide in achieving key strategic objectives and processes. Within IT Group Functions, we design and manage the entire IT portfolio for GBS.
Do you want to not only manage IT products but actively shape them? As an IT Process Specialist for HR systems, you will drive roadmaps and define key features—always with a focus on business impact and corporate guidelines.
Interested? Then join our team. You will become part of a dynamic team with global responsibility for supporting IT functions for HR GBS worldwide.
Key Tasks:
• Support and coordinate IT audits, compliance activities, and risk management for HR systems
• Drive improvements of audit-compliant processes, standards, and documentation
• Contribute to IT product roadmaps and process optimization initiatives
• Manage and enhance SAP HCM-related processes, including HR core, payroll, and time management
• Collaborate with business and HR stakeholders to improve system performance and user experience
• Lead or support smaller IT projects as Product Owner or Project Manager
• Work with vendors and service providers to ensure high-quality delivery
Qualifications
• Degree in Computer Science, Engineering, Business Informatics, or a related field
• Experience in IT, preferably within a large international organization
• Strong knowledge of SAP HCM and HR-related processes
• Understanding of IT audits, internal controls, compliance, and SAP authorization concepts
• Experience managing projects and driving process improvements
• Fluent English is required; German is an advantage due to close collaboration with German-speaking teams
What do we offer:
• Thorough and supportive onboarding process for a smooth transition into the role.
• Cafeteria HUF 500,000/year.
• Flexible working arrangements.
• On target bonus.
• Medicover insurance
• Modern office space
• State-of-the-art technology to accompany you in your day-to-day work.
• The opportunity to be part of the launch of a new HUB in Europe.
• Your work could have a global impact in DHL Group.
• Stability, career growth, and a range of certified training opportunities.
• A friendly team and a pleasant working environment.
• Open feedback culture, flat hierarchies, and an innovative approach.
• The chance to learn and innovate.
Location: Budapest
If you feel addressed but are still unsure whether this is the right next step for you, please reach out to us. Career paths and educational backgrounds vary—we are looking for people who will enrich our team.
If you have any questions, please feel free to contact Gerhard I. Veeh at +49 160 3686644.