Senior Director Business Customer Development

DHL
DHL

Sales & Business Development, Customer Service

Westerville, OH, USA

USD 152k-248k / year

Posted on Jul 25, 2026

This position will support our Consumer Sector. Furthermore, this person can sit remotely within the United States.


The SRD Business Customer Development role has a national salary range of $152,000- $248,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply Chain does just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

  • Manage executive-level customer relationships for profitability and growth, and develop new business opportunities outside of existing customer base.
  • Establish client specific value propositions for outsourced services, performance against stated objectives, business growth, and business consultancy.
  • Identify profitable business ventures for pursuit.
  • Engage additional company resources in the pursuit of business.
  • Negotiate business terms within the context of contract templates.
  • Develop/meet all specified revenue and pipeline goals.
  • Utilize strong customer satisfaction skills
  • Meet all gross profit margin measurements
  • Manage a team a business development professionals to help meet company growth/profit targets

Required Education and Experience

  • Bachelor's Degree in Business or related field, required
  • MBA, preferred
  • 10+ years logistics industry experience, required
  • 5+ years consultative sales/business development experience, required
  • 5+ years dedicated/shared delivery experience, preferred
  • 5+ years P&L/service responsibility , preferred

Our Organization is an equal opportunity employer.