Gateway Operations Team Leader

DHL
DHL

Operations

Islamabad, Pakistan

Posted on Aug 5, 2026
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

  • Manage and coordinate import clearance activities.
  • Ensure timely retrieval and processing of inbound shipments.
  • Monitor customs clearance activities and broker performance.
  • Verify customs duties, documentation, and billing accuracy.
  • Respond to customer inquiries and resolve shipment-related issues.
  • Ensure timely clearance and delivery of import shipments.
  • Monitor operational performance and service quality.
  • Maintain compliance with customs regulations and DHL standards.
  • Ensure work areas are organized and maintained as per 5S methodology.
  • Ensure operational housekeeping is maintained to DHL standards.

YOUR PROFILE

  • Typically requires a Bachelor Degree (or equivalent) with at least 2-3 years’ experience ideally in Import Operations.
  • Able to work collaboratively with internal and external stakeholders.
  • Strong attention to detail and accuracy.

OUR OFFER

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!