With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

You are project management aficionado, therefore you have a good understanding of project management methodologies & principles and strong communication & stakeholder management skills. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English and having ability to present ideas in business-friendly and user-friendly language is a must.

Join our team and help shape the future of DHL Express by driving the delivery of business-critical digital solutions that support our end-to-end operations, from pickup to delivery.

We are seeking an experienced Senior Project Manager to lead the planning, execution, and successful delivery of strategic IT initiatives. In this role, you will collaborate with business and IT stakeholders to translate business objectives into actionable project plans, manage project scope, timelines, risks, and dependencies, and ensure successful delivery of solutions that create measurable business value.

Our teams leverage modern product development practices, including microservices architecture, cloud technologies, Agile methodologies, and reusable solution design. As a Senior Project Manager, you will coordinate cross-functional teams across frontend, backend, integration, and data platforms to deliver high-quality solutions that meet business needs.

You will play a key role in DHL Express's digital transformation by leading projects throughout the entire delivery lifecycle, from demand intake and requirements definition through development, testing, deployment, and post-implementation support. The position offers a unique opportunity to gain end-to-end visibility of complex enterprise solutions while working with global stakeholders across business and technology functions.

• Planning: Defining the project's scope, goals, and objectives.

• Budgeting: Estimating costs, establishing budgets, and tracking spending.

• Risk management: Identifying potential risks early and developing mitigation strategies.

• Team management: Assigning tasks based on team members' skills and experience, and ensuring team members are performing to their best potential.

• Communication: Communicating withing & cross team members, external partners, and business stakeholders to determine project dependencies, status and identify potential roadblocks.

• Issue resolution: Ensuring issues related to scope, budget, and resource allocation are resolved effectively.

• Time management: Using timesheets or project management software to see how the team is spending their time and whether projects remain on track.

• Change management: Dealing with changes to the project, committed delivery on time with quality and ensuring zero impact to production due to changes.

• Documentation: Preparing documents and managing reports.

• 10+ years of project management experience, including sustained leadership of large scale, complex IT enabled change initiatives.

• Demonstrated track record of delivering large scale projects with material business impact, not only technical implementation.

• Proven experience managing senior stakeholders, including influencing, negotiation and conflict resolution.

• Strong leadership capability, including leading project managers, workstream leads and matrix teams in a multicultural, global environment.

• Ability to balance strategic thinking with hands on delivery execution.

• Strong commercial and financial acumen.

• Deep understanding and practical application of Agile and predictive (Waterfall) methodologies, with the ability to tailor approaches.

• Strong knowledge of SDLC and large transformation or migration.

• Proficiency in project management tools (e.g. JIRA, Confluence, MS Project).

• PMP, PRINCE2, Agile certification or equivalent experience strongly preferred.

• Fluent English (spoken and written).

• Experience with leading Agile SCRUM programs/projects is big plus.

• An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service.

• On-going professional & technical training and certifications.

• Company car for business & private purposes/car allowance.

• Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, premium medical membership, long-term sickness insurance.

• Multisport card, Discounts with selected partners, Company events and Health Days, Fruit days, One-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more.

Hi, my name is Denise Lee, and I am the Subdomain Head of Clearance Gateway at DHL IT Services. I began my journey with DHL in 2001 as an Application Support Specialist in the Clearance domain.

Throughout my career, I have been fascinated by how technology continues to evolve and transform the way we live and work. At DHL, I have had the privilege of witnessing firsthand how digital innovation and AI have enhanced our operations, improved efficiency, and created better experiences for our customers and employees. I am excited to see how AI will continue to shape the future of our industry.

Over the years, I have grown through various roles within the organization, and in early 2023, I was appointed Subdomain Head of Clearance Gateway. Together with our talented and diverse global team, we are committed to delivering innovative solutions, driving operational excellence, and supporting DHL's mission of connecting people and improving lives.

I look forward to welcoming you onboard and being part of your journey with DHL. Welcome to the team!