Operations Agent (South Asia Hub)

DHL
DHL

Operations

Singapore

Posted on Aug 14, 2026
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Role Opportunity: Operations Agent (South Asia Hub)

Reporting to the Operations Supervisor, you will be responsible to ensure that all inbound and outbound shipments travelling through SINHUB are processed correctly and according to DHL Network Standards. It is also essential that outbound schedules are met and advertised transit times are maintained, within tight timeframes.

Your Tasks

Handle freight with the maximum possible care, perform duties as reasonably required to fulfill inbound and outbound requirements to the network, customs authorities and DHL customers

• Process inbound material upon arrival and make sure material is available to the couriers

• Process outbound material in a timely and accurate manner including accurate pre-alert transmission at flight close

• Ensure that material not going out for delivery is secured according to security policy and procedures

• Assist in ensuring operational practices and procedures are carried out effectively

• Work with third-party contractors to ensure all activities are being carried out in a timely manner

• Capture information required for shipments at the service centre according to the standard procedures and make the information available to the network.

• Keep the process area and all equipment and materials used by outbound in a clean and useable condition and ready for the next process cycle

• Ensure that all equipment is operating and take corrective actions for equipment failure

• Maintain a proactive and careful attitude toward security of facility, freight and personnel

• Maintain a strong safety culture by adhering to DHL Environmental Health & Safety (EHS) policies and performing their work activities safely

Good Distribution Practice (GDP)

• Ensure that physical movement of Dangerous Goods and Medical Express/WMX cargo meets customers and internal requirements and is completed in an efficient and safe manner.

What You Bring

Communication skills (English), spoken and written

• MUST be able to work on shifts

• Physical capacity to perform the inherent requirements of the role including moving, lifting, carrying, loading/unloading various shaped/weight objects regularly

• Minimum GCE “N” Level preferred

• Ability to work under pressure in a fast paced, time sensitive environment

• Advantage to possess forklift license

Location: DHL Express (South Asia Hub), 121 Airport Cargo Road, Singapore 819480

What We Offer

  • Career development with a global market leader internationally.
  • Comprehensive learning and development programs.
  • Inclusive workplace culture.
  • Competitive benefits and wellness initiatives.

Ready to Make a Difference?

If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!

DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Recruitment Fraud Alert: DHL Express Singapore will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us.