Customs Operations Specialist

DHL
DHL

Operations · Full-time

Pasay, Metro Manila, Philippines

Posted on Oct 16, 2026

Job Duties


  • Receives pre alerts, documents and checks accuracy and completeness of documents for declaration and processing.
  • Identifies type of entry
  • Monitors shipments from arrival, clearance, and
  • Monitors with vendors on the update in processing and releasing of
  • Responsible in providing clearance updates to product and customers including service failure or shipment discrepancy together with reasons, status and corrective actions related to clearance.
  • Coordinates with trucking for the required vehicle to be used in undertaking the
  • Ensures that all arrangements made with the customers pertaining to CDZ related services are carried out effectively as agreement with customers.
  • Prepares payment requests and liquidation, as
  • Responds to emails related to CDZ
  • Establishes and maintains effective working relationship with the
  • Attends to customers queries / problems and if necessary, with other departments for follow-up
  • Prepares, updates and maintains monitoring report for daily releases of
  • Shares monitoring report to product/operators/OCS and CTG for visibility of shipment
  • Oversees and ensures that all requirements pertaining to the company’s basic services are closely coordinated with all concerned personnel/ departments.
  • Monitors uploading of ICC in CW1 edocs with
  • Performs other tasks that the superior may

PEZA:

  • Coordinates and follow up with VASP Encoders for Import Permit and TSAD
  • Monitors tagging of entries as “Arrived”.

Consumption:

  • Coordinates and follow up with Declarants for duties and taxes computation and lodgment of
  • Monitors post-filing of