Operations Analyst Section Manager

DHL
DHL

IT, Operations

Thailand

Posted on Nov 13, 2026

Responsibilities

• Collects and analyzes data, systems, procedural activities, and information flows to assess the efficiency and costs of logistics processes.
• Researches operational costs, industry, and regulatory issues, and maintains a current and comprehensive database on which to draw and develop solutions.
• Uses statistical modeling skills to justify costs and develop logistics solutions to meet agreed customer needs.
• Assists in production of computer simulations and other support materials for the presentation of solutions to customers, and assists as required in these presentations.
• Provides analytical support for contract implementation and ongoing contract development.
• Develops and maintains relationships with suppliers within the company and outside, and is aware of the services and equipment they offer, including new methodology and software development.
• Ensures that all solutions are developed making use of - and sharing - best practice experience across the National Freight Consortium Group as a whole.
• Provides expert advice to the Business development function on analysis and research methods.
• Assists in the specification, coordination and management of any outsourced solutions development requirements.
• Develops and maintains good and effective team communication at all levels.
• Other requirements as assigned by BD Manager.

Requirements

  • Understanding of logistics business
  • Project management skills
  • Statistical and numerical analysis skills
  • Strategic thinking
  • Negotiation skills
  • Financial and budgeting skills
  • Communication and presentation skills
  • English language skills
  • Computer literacy