| Location: Hybrid Status Type: Full Time QUALIFICATIONS Required: - Bachelor’s degree in accounting, Information Systems, or related field.
- Excellent analytical and problem-solving skills
- Customer service oriented
- Experience with SAP S/4 HANA or ECC
- 5 to 7 years’ experience with project and daily support of SAP operations activities in a manufacturing or construction environment
- Experience with supporting SAP operational users to troubleshoot or train on system processes and best practice procedures
- Experience working with engineering and manufacturing personnel on development and analysis of new ERP system functionality
- Experience in a FDA regulated environment with heavy product development and R&D
- Project Management experience
Preferred: - Experience with multiple SAP modules such as FI, MM, PP, QM, PM, SD, LE, or DMS
- Experience with Business Client and Fiori interfaces
- Experience in pharmaceutical or medical device industry
- Project Management Certifications
Skills & Competencies: - Excellent analytical abilities and strong verbal and written communication skills
- Ability to define business requirements and write functional specification documents
- Ability to maintain a high degree of accuracy and attention to detail through documentation, including but not limited to test scripts and work instructions
- Ability to handle a fast-paced, multi-tasking environment, and prioritize effectively
- Ability to define, manage, and communicate project plans, schedules, tasks, and milestones
- Ability to manage a project team to scope, execute, and complete projects on time and on budget
- Self-Starter with good time management skills
- Proficiency in Microsoft Office (Word, Excel, Outlook, Project for the Web, etc.)
- Experience in developing and conducting presentations with Power Point
- Working knowledge in SAP support and usage, preferably S/4 HANA
- Ability to learn and utilize future software/applications as they are deployed
- Ability to manage analysis that will impact decision making with the company
- Ability to collaborate with cross-functional departments, working with business owners, subject matter experts, and end users to gather requirements or train on business processes
- Willingness to learn and grow with a “roll up your sleeves” attitude
Physical Requirements: - Able to remain in a stationary position for extended periods of time
- Able to perform general office administrative activities
- Able to move up to 25 pounds, occasionally
- Occasional travel by conventional means including aircraft or motor vehicle
RESPONSIBILITIES: - Identify opportunities for SAP improvements and/or new functionality to be implemented
- Lead/support implementation projects of new or improved SAP business system functionality
- Develop and deploy SAP training content to end users
- Ensure ongoing support and maintenance of implemented and existing business processes
- Acts as a point of contact to the entire organization for all SAP modules
- Actively support SAP issues for all end users through the help desk system by executing the resolution or escalating the incidents to the appropriate level
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