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Patient Navigator, Infusion Intake

Mercy Health

Mercy Health

United States · Ohio, USA · Remote · Ohio, USA · Remote
Posted on Jul 11, 2024
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Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Primary Function/General Purpose of the Position

The Patient Navigator guides infusion patients through the healthcare system and removes barriers by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes

Essential Job Functions:

  • Ensures timely patient access and seamless coordination of services throughout the continuum of care for infusion; facilitates rapid scheduling, change coordination, and to ensure completion of recommended patient treatment plans; assists patients with identifying and eliminating potential barriers to care by referring patients to appropriate resources
  • Acts as a conduit to remove barriers to ensure patient continuity of care for infusion works collaboratively with stakeholders to ensure best patient outcomes; updates physicians on utilization issues impacting patient care
  • Communicates with all appropriate colleagues to ensure collaborative patient care;may perform staff education related to resource utilization

Employment Qualifications

Education Requirements:

Associates Degree - Nursing (required)

Bachelors - BSN (preferred)

Licensure: RN License Required

Minimum Years and Type of Experience: Minimum of two years of previous experience in an oncology or infusion services environment required

Other Knowledge, Skills and Abilities Required: Ability to effectively communicate with diverse audiences; strong organization and detail orientation skills; prior experience working in protocol/pathway driven environments; strong critical thinking skills

Other Knowledge, Skills and Abilities Preferred: Previous experience in care coordination or infusion authorization preferred

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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