Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary:

The Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Access Representative will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions:

• Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
• Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
• Ability to answer internal and external calls in a friendly and helpful manner
• Must possess the ability to troubleshoot and resolve problems promptly
• Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
• Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior experience in patient registration/healthcare preferred but not required
• Knowledge of medical terminology and ICD-9 coding is preferred but not required

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Basic math skills

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

• Registrar - Urbana Internal Medicine

  ReqId R215993 Location 900 Scioto Street, Urbana, OH 43078, United States of America Urbana Medical Office Building Department Physician Services – Primary Care, Specialty Care Service Line Days Remote On-Site Full time
• Registrar - Milford Family Medicine

  ReqId R212002 Location 201 Old Bank Road, Suite 103, Milford, OH 45150, United States of America Milford Family Medicine Department Physician Services – Primary Care, Specialty Care Service Line All Remote On-Site Full time
• Registrar - Deerfield Family Medicine

  ReqId R217627 Location 5232 Socialville-Foster Rd, Mason, OH 45040, United States of America Deerfield Family Medicine & Specialists Department Physician Services – Primary Care, Specialty Care Service Line Days Remote On-Site Full time
• Registrar - Liberty Falls Family Medicine

  ReqId R217362 Location 6770 Cincinnati-Dayton Road, Liberty Township, OH 45044, United States of America Liberty Falls Medical Center Department Physician Services – Primary Care, Specialty Care Service Line Days Remote On-Site Full time
• Registrar - Mason Primary Care

  ReqId R217359 Location 5075 Parkway Drive, Mason, OH 45040, United States of America Mason Primary Care Department Physician Services – Primary Care, Specialty Care Service Line Days Remote On-Site Full time
• Registrar - Mason Primary Care

  ReqId R217348 Location 5075 Parkway Drive, Mason, OH 45040, United States of America Mason Primary Care Department Physician Services – Primary Care, Specialty Care Service Line Days Remote On-Site Full time
• Registrar - Amberly Village Primary Care

  ReqId R211753 Location 8599 Ridge Road, Cincinnati, OH 45236, United States of America Amberly Village Physicians Department Physician Services – Primary Care, Specialty Care Service Line Days Remote On-Site Full time
• Registrar - White Oak Primary Care

  ReqId R211722 Location 6350 Cheviot Road, Colerain Twp, OH 45247, United States of America White Oak Primary Care Department Physician Services – Primary Care, Specialty Care Service Line Days/Afternoons Remote On-Site Full time
• Registrar-Liberty Falls

  ReqId R216775 Location 6770 Cincinnati-Dayton Road, Liberty Township, OH 45044, United States of America Liberty Falls Medical Center Department Radiology Services Ancillary Service Line Days Remote On-Site Part time

• Registrar - Kenwood ENT

  Location 4760 E Galbraith Road, Cincinnati, OH 45236, United States of America
• Registrar - Kenwood Dermatology

  Location 4700 E Galbraith Rd, Cincinnati, OH 45236, United States of America
• Radiologic Technologist- Fairfield Hospital

  Location 3000 Mack Road, Fairfield, OH 45014, United States of America Category Allied Health
• Registrar - White Oak Primary Care

  Location 6350 Cheviot Road, Colerain Twp, OH 45247, United States of America
• Emergency Department Technician -Mercy West

  Location 3300 Mercy Health Blvd, West JEDD, GreenTwp, OH 45211, United States of America Category Patient & Clinical Support