Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Service Description

Program Duration: 1/13/2025- 8/14/2025

Mercy Health and AmeriCorps have partnered to build MERCY SERVES, a diverse, energetic, volunteer corps providing compassionate, patient-centered support in Mercy Health Facilities across Southwest and Springfield, Ohio. Day-to-day, Mercy Serves members work alongside nurses, providers, social workers, and coordinate with community organizations to improve patients’ access to culturally competent care, treatment, and community resources. Mercy Serves members provide patient education, substance use risk screening, social determinants of health screening, emotional support, and referrals to treatment and social services for patients in the Mercy Health System.

MERCY SERVES IS RECRUITING A CLASS OF 7 AMERICORPS MEMBERS TO SERVE A PART-TIME,

8-MONTH SERVICE TERM IN MERCY HEALTH FACILITIES IN SPRINGFIELD

The Mercy Serves AmeriCorps Member will:

• Conduct screenings for substance use disorder and social determinants of health such as financial stability, food security, and housing.
• Provide education and referrals to community-based resources and treatment for patients.
• Provide linkages to healthcare and social service resources.
• Follow up with patients to continue providing support and reducing barriers to care after discharge.
• Collect data from patient encounters; maintain appropriate, accurate databases necessary for reporting and compliance activities; and provide pertinent reporting as needed.
• Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks.
• Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes.
• Maintain comprehensive and accurate documentation of AmeriCorps service experience including number of hours served, training received, etc.
• Maintain internal and external contacts, including community-based organizations, to support diverse patient needs.
• Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program.
• Other duties as assigned, including specialized projects based on site needs and community outreach activities.
• Required Minimum Education: High School Diploma/GED with additional career experience
• Preferred Education: 4 year/Bachelor’s Degree in a relevant field (Public Health, Psychology, Sociology, Pre-Med, or similar); Community Health Worker certificate

As an AmeriCorps program, this is a TEMPORARY, 8-MONTH SERVICE POSITION. Compensation is paid in the form of a modest bi-weekly living stipend, health benefits, and professional development training/opportunities. Member is eligible to receive education award upon completion of all service requirements.

Required Minimum Education: High School Diploma/GED with additional career experience

Preferred Education: 4 year/Bachelor’s Degree in a relevant field (Public Health, Psychology, Sociology, Pre-Med, or similar); Community Health Worker certificate

Minimum Types of Experience:

• Measurable achievement in an academic, volunteer, extracurricular, or professional setting
• Proven interpersonal skills working with a diverse population and/or in sensitive situations
• Adaptability in a challenging environment
• Demonstrated oral and written communication skills
• Strong analytical, professionalism, critical thinking, and stress management skills
• Experience with data collection and database management
• Ability to maintain patient confidentiality and HIPAA compliance
• Experience working in team environments and on collaborative projects
• Interest in careers in healthcare, population and community health, addiction and mental health services, and/or social justice

Members will be placed at the following locations:

• Mercy Health - West Hospital (Cincinnati, OH)
• Mercy Health - Clermont Hospital (Batavia, OH)
• Mercy Health - Anderson Hospital (Anderson/Cincinnati, OH)
• Mercy Health - Fairfield Hospital (Fairfield, OH)
• Mercy Health - Queen City Medical
• The Jewish Hospital - Mercy Health
• Mercy Health - Springfield, OH

*Service schedule will be based on varying needs at each site.*

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

• Senior Medical Interpreter - Springfield Market

  ReqId R214663 Location Any city in Ohio, Springfield, OH 45505, United States of America Category Corporate Services Work at Home OH Springfield Market Department FNSL Human Resources Service Line Days Remote Hybrid Full time
• Case Management Assistant - St. Rita's Medical Center

  ReqId R212435 Location 730 West Market Street, Lima, OH 45801, United States of America Category Corporate Services St. Rita's Medical Center Department Ancillary Support Service Line Days/Afternoons Remote On-Site Part time
• Chaplain - Springfield Regional Medical Center

  ReqId R213450 Location 100 Medical Center Drive, Springfield, OH 45505, United States of America Category Corporate Services Springfield Regional Medical Center Department Ancillary Support Service Line All Remote On-Site PRN
• Chaplain - Springfield Regional Medical Center

  ReqId R215187 Location 100 Medical Center Drive, Springfield, OH 45505, United States of America Category Corporate Services Springfield Regional Medical Center Department Ancillary Support Service Line All Remote On-Site PRN
• Chaplain 3 - Springfield Regional Medical Center

  ReqId R215953 Location 100 Medical Center Drive, Springfield, OH 45505, United States of America Category Corporate Services Springfield Regional Medical Center Department Ancillary Support Service Line Days Remote On-Site Full time
• Chaplain - PRN - Anderson / Clermont Hospitals

  ReqId R216483 Location 7500 State Road, Cincinnati, OH 45255, United States of America Category Corporate Services Anderson Hospital Department Ancillary Support Service Line All Remote On-Site PRN
• Chaplain - PRN - Anderson Hospital / Clermont Hospital

  ReqId R216480 Location 7500 State Road, Cincinnati, OH 45255, United States of America Category Corporate Services Anderson Hospital Department Ancillary Support Service Line Days/Evenings Remote On-Site PRN
• Chaplain - PRN- The Jewish Hospital

  ReqId R216995 Location 4777 E Galbraith Road, Cincinnati, OH 45236, United States of America Category Corporate Services The Jewish Hospital Department Ancillary Support Service Line All Remote On-Site PRN
• Chaplain 1 - Pastoral Care - St. Rita's Medical Center - PRN

  ReqId R216953 Location 730 West Market Street, Lima, OH 45801, United States of America Category Corporate Services St. Rita's Medical Center Department Ancillary Support Service Line All Remote On-Site PRN

• ED Tech - Emergency Department Tech - Springfield Regional

  Location 100 Medical Center Drive, Springfield, OH 45505, United States of America Category Patient & Clinical Support
• Patient Service Specialist- Heart House Cardiology

  Location 100 West McCreight Avenue, Springfield, OH 45504, United States of America Category Administrative & Clerical Support
• Radiologic Technologist (RT)

  Location 100 Medical Center Drive, Springfield, OH 45505, United States of America Category Allied Health
• Staffing Coordinator

  Location 100 Medical Center Drive, Springfield, OH 45505, United States of America Category Administrative & Clerical Support
• Licensed Social Worker (LSW) Case Manager - Springfield Regional Hospital

  Location 100 Medical Center Drive, Springfield, OH 45505, United States of America