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Aboriginal Hospital Liaison Officer

Mercy Health

Mercy Health

Werribee VIC 3030, Australia
Posted on Jul 8, 2025

Employment Type: Full Time, ongoing

Hours: 76 hours a fortnight

Salary: as per classification award

Location: Mercy Hospital for Women Heidelberg

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Jo Pappas, JPappas@mercy.com.au

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us as at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

A role in the Aboriginal Programs team has become available providing advocacy and support to Aboriginal and Torres Strait Islander individuals and families utilizing MHW services.

The purpose of the role is;

  • To provide support and advocacy to improve access and availability of appropriate health services and preventative care for Aboriginal people.
  • To develop strategies to promote culturally sensitive health care and wellbeing among Aboriginal people attending MHW.
  • To assist MHW in providing culturally sensitive care to Aboriginal people attending the hospital and their families.

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

  • Qualifications in Social Work, Welfare or Community Development or equivalent experience in social work or community development fields.

  • Current Victorian driver’s license.

  • Experience in providing support and advocacy to Aboriginal people and families

  • Demonstrated ability and experience in managing complex cases, keeping case notes and writing reports

  • Knowledge of and commitment to the Victorian Aboriginal community, mainstream and Aboriginal health services, and the Victorian health system

  • Understanding of the Aboriginal culture and values, particularly as they relate to the health and wellbeing of Aboriginal people

You will also be required to provide evidence of, or in the process of obtaining:

  • A current Police Record Check and Working with Children Check.

  • Current Victorian driver's license.

  • Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.