Employment Type: Permanent full time (0.8 - 0.9 FTE possible by negotiation)

Location: North Richmond (Hybrid - 3 days per week office attendance required)

Upload with Application: Resume and cover letter addressing selection criteria

Contact: Stephanie Puls, Head of Communications - pulss@mercy.com.au

About the opportunity

At Mercy Health, you’ll become part of a proud history built on over 100 years of health and aged care. As Strategic Communication Manager, you’ll use your communication and stakeholder engagement skills to help achieve even more for all who need Mercy Health.

What you'll bring

The Strategic Communication Manager will lead a small team to deliver high quality and effective communications Mercy Health across our health and ageing services.

The successful applicant will have significant strategic communications experience (external and internal), excellent stakeholder and people management skills, be highly organised and have a flexible, solutions-focused approach. You will also be motivated by being part of an organisation delivering care to a diverse range of people including those who are vulnerable.

Key responsibilities:

• Team leadership and management: Provide direction and guidance to a small team; set clear goals and performance expectations; coordinate workload distribution to ensure deadlines are met.

• Stakeholder management: Proactively develop and maintain internal and external relationships; establish and maintain a database of external stakeholders.

• Communication strategy and planning: Contribute to setting the direction for how, when and why Mercy Health communicates; maintain high standards of accuracy; support 2 x communication advisers to drive external communication; lead the development of presentations and speeches for senior executives and board members; drive the use of data to track and improve communication.

• Internal communication: Lead internal communications consistent with business area priorities; lead GCEO communications; lead a process to improve internal communication channels and improve staff engagement.

Please find a copy of the Position Description by following the link: https://health-services.mercyhealth.com.au/wp-content/uploads/sites/31/2025/07/Strategic-Communication-Manager-PD-July-2025.pdf

The successful applicant will require a current Police Record Check and Working with Children Check.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.