Employment Type: Permanent full time

Hours: Weekdays with negotiable hours

Salary: Health & Allied Services Manager Grade 5 ($48 per hour + super)

Location: Mercy Hospital for Women, Heidelberg

Upload with Application: Please upload resume and cover letter

Contact: For enquiries and a copy of the Position Description please contact:

Julia De Marchi, Executive Assistant to General Manager and Director Medical Services P: +61 3 8458 4463 | Email: JDemarchi@mercy.com.au

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Environmental Services Department at Mercy Hospital for Women plays a vital role in supporting a safe, hygienic, and patient-centred environment in one of Victoria’s most respected maternity and neonatal hospitals. You'll lead a committed team of over 70 Patient Services Assistants and Cleaners, and oversee key hospitality functions including food services, cleaning, linen, waste, and patient transport services. Join a collaborative and passionate leadership team working at the intersection of clinical care and operational excellence.

• Provide high-quality, efficient environmental and hospitality services to support patient care

• Oversee performance, compliance, and workforce development across the department

• Lead continuous improvement and service delivery initiatives to enhance hospital operations

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Tertiary qualification, or equivalent, in related discipline e.g. Hospitality Management, Leadership or working towards or willingness to commence within agreed period

• Proven experience managing environmental or hospitality services in a hospital or similar environment

• Strong understanding of infection prevention, NSQHS standards, and regulatory compliance

• Demonstrated leadership skills in workforce management, performance development, and team engagement

• Excellent communication and stakeholder management skills with a commitment to service excellence

• Confidence in managing budgets, rosters, and third-party service contracts

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.

• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.