Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Admissions Specialist/Processor

Summary of Primary Function/General Purpose of Position

Responsible for assisting with all phases of the College's admissions and enrollment management for all programs at Mercy College. Process incoming applications and supporting materials for admissions and assist the admissions staff with other duties as needed. Serves as the primary backup for the Admissions Administrative Assistant when needed.

Essential Job Functions

Receive, review, and process admissions applications and supporting materials in accordance with established policies and procedures.

Enter, update, and maintain applicant data and documentation in the Customer Relationship Management (CRM) system, the Document Imaging System, and Student Information System (SIS) with accuracy. Including status changes, requests for program change, request for deferrals, and processing of cancellations.

Assist and participate in college recruitment events as needed.

Collaborate with admissions staff to ensure a seamless admissions experience.

Communicate with applicants regarding application issues or when clarification of information is needed.

Maintain strong knowledge of enrollment business processes.

Possess an understanding of a full admissions cycle from inquiry to enrollment.

Participate in cross-training opportunities to provide support across multiple functions within the admissions office.

Demonstrates excellent customer service skills and the ability to work with a diverse population.

Serves as the backup to the front desk receptionist and covers this area when needed.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Required Minimum Education:

2 Year/ Associates Degree.

Preferred Education:

4 year/ Bachelors Degree

Minimum Years and Type of Experience:

3 or more years’ experience in Admissions within Higher education

Other Knowledge, Skills and Abilities Required:

Prioritization skills, ability to multitask amid constant interruptions, able to work independently, strong attention to detail, experience with Microsoft Office

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com