Employment Type: Permanent Part Time | Job Share

Hours: 7.6hrs per day - Tuesdays & Thursdays

15.2hrs per week | 30.4 hours per fortnight

Salary: HS2

Location: Mercy Hospital for Women Heidelberg

Upload with Application: Cover Letter & Resume

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health and help our teams deliver even greater outcomes.

About the opportunity

Mercy Hospital for Women is seeking a motivated and organised Administration Assistant to provide high‑level administrative support to the O&G Department. This role supports the critical functions of the department through efficient administration, coordination, and customer service. You will work in a fast‑paced, collaborative environment, managing competing priorities while maintaining accuracy, confidentiality, and professionalism.

Duties

• Provide high‑level administrative and business support to the O&G Department

• Manage and triage one or more group mailboxes, tracking and responding to requests

• Coordinate meetings, including agendas, minutes, and follow‑up of actions

• Support rostering, timesheets, and recruitment processes

• Follow up mandatory competencies and requirements for O&G medical staff

• Maintain accurate records and manage documentation

• Assist with simple procurement (e.g. stationery and supplies)

• Contribute to continuous improvement initiatives within the department

• Ensure compliance with relevant legislation, policies, and Mercy Health requirements

The role reports to the Manager Patient Services and operates within a large, integrated administrative team.

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Strong communication, organisational, and time-management skills

• Experience as an Administrative Assistant in healthcare or public sector (desirable), including demonstrated experience working with health professionals and working in a complex environment

• High attention to detail with the ability to manage competing priorities

• Initiative and the ability to resolve issues with limited supervision

• Professional handling of sensitive and confidential information

• Strong IT skills to support administrative functions

• An ability to work both independently and collaboratively within a team

• Excellent customer service, interpersonal and communication skills on al levels, including written and verbal

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.

• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.