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Geomatics Support Engineer

Strategic Human Resources Inc

Strategic Human Resources Inc

Customer Service
Cincinnati, OH, USA
Posted on Feb 1, 2025

Job Opportunity: Geomatics Support Engineer - JAVAD GNSS, Fort Wright, KY

In Office Position

Do you thrive on solving complex position and location challenges? Eager to support cutting-edge GNSS technology? Ready to work directly with customers and engineering teams? Let’s talk!

Position Overview:

JAVAD GNSS seeks a Geomatics Support Engineer for our Fort Wright, KY office. You’ll play a vital role in advising customers on our GNSS geospatial products, as well as managing product maintenance, testing, and troubleshooting. This position requires a US citizen or permanent resident who is flexible, detail-oriented, and collaborative.

Key Responsibilities:

  • Apply geomatics and computer science principles to resolve GNSS product issues.
  • Conduct field tests, record performance data, and troubleshoot technical issues.
  • Interface with Customer Support and directly assist customers with product issues.
  • Collaborate with software development and product management teams to address product revisions.
  • Write user guides, application notes, and support documentation.
  • Travel to customer sites as needed (under 25%).

Skills & Qualifications:

  • Education: BSc or MSc in Geomatics, Geodesy, Survey & Mapping, GIS, or related field.
    • GNSS product experience preferred
    • Strong analytical skills to troubleshoot complex technical issues.
  • Soft Skills: Excellent verbal/written communication, independent worker, team oriented.

Why Join Us?

JAVAD GNSS offers a comprehensive benefits package, including medical, dental, vision, 401(k) plan, and insurance options. Join a dedicated team and make a direct impact on leading geospatial technologies!

Apply today to bring your skills to a role where your support expertise truly matters.

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