Position Summary:

The Victim Services Advocate provides trauma-informed support, resources, and advocacy to individuals affected by crime and/or crisis. This role assists clients in understanding their rights, navigating legal and social service systems, and accessing community resources.

Position Description:

• Conducts needs assessments, offers emotional support, and coordinates safety planning
• Identify and assess needs of customers/clients
• Accompanies clients to court proceedings or appointments as needed
• Maintains detailed documentation, and ensures services are delivered with empathy, confidentiality, and cultural sensitivity.
• Collaborates with community partners,
• Facilitate referral to and/or provide appropriate level of care
• Develop, define and implement realistic, effective and measurable goals and plans for services
• Collect, track and evaluate program data for fidelity and service quality
• Adhere to professional standards as outlined by protocols, rules and regulations
• Drive for job duties as assigned
• Other duties as assigned

Required Knowledge, Skills and Abilities:

• Excellent organizational and time management skills
• Effective verbal and written communication skills
• Ability to collaborate/interact with wide variety of people
• Knowledge of code of ethics, conflict of interest and regulatory requirements
• Ability to provide documentation and enter data
• Demonstrate professional dress, speech and behavior
• Detach from client issues and view objectively as appropriate to the position
• Ability to interact professionally with students, staff, and co-workers

Job Requirements:

• Associate’s Degree or equivalent work experience as allowed/required by regulatory bodies
• Ohio Certified Prevention Specialist preferred

Essential Functions/Physical Demands:

• Positional: Driving in accordance with job duties assigned. Occasional standing and walking. Constant sitting.
• Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling or crouching. Frequent to constant reaching and handling. Lifting and carrying materials to classrooms, no more than 20 pounds.
• Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.