JOB TITLE: Treatment Liaison

DEPARTMENT: Adolescent Services

REPORTING TO: Treatment Manager

DATE: Rev. 12/1/2025

POSITION OVERVIEW

The Behavioral Health Treatment Liaison serves as the primary link between community churches and other organizations, and the youth served in the TCC Adolescent Behavioral Health Program. This position is responsible for assessing behavioral health needs, facilitating access to appropriate mental health and substance use treatment, and coordinating care transitions to ensure youth clients receive comprehensive, continuous support.

SCOPE OF RESPONSIBILITIES

• Educate youth, families, and community members about behavioral health conditions, treatment options, and community resources.
• Attend community events and provide screening services to potential youth in need of behavioral health services.
• Conduct behavioral health screenings for youth to determine if a formal behavioral health assessment is needed.
• Identify youth in need of behavioral health services and refer to TCC for formal assessment
• Facilitate referral services and assist youth and families with connecting to assessment services at TCC.
• Coordinate follow-up appointments with youth and families to ensure continuity of treatment.
• Work with youth and families to address and remove barriers to accessing behavioral health care.
• Identify and submit referrals for youth in need of additional services not offered at TCC.
• Develop treatment goals and objectives to address youth behavioral health needs.
• Teach life skills to support youth development and independence.
• Provide emotional support and crisis intervention for youth and families.
• Model and link youth with prosocial activities to promote healthy social connection in youth’s community.
• Track treatment outcomes with provider, youth, and family to determine efficacy of treatment.
• Facilitate connection with YCPS.
• Assist youth and family with navigating different systems.
• Facilitate treatment team meetings to ensure youth’s needs are met in all settings of life domain.

SKILLS AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Abilities

• Ability to read, analyze, and interpret human services periodicals, professional journals, technical procedures, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.

Position Requirements

• Associate degree in psychology, social work, or related field; bachelor's degree preferred
  
• Two years' experience providing youth case management or care coordination experience. Knowledge of trauma and how it impacts youth and families.
• Chemical Dependency Counselor Assistance (CDCA)- Preliminary will be accepted; eligible for QMHA credentialing
• Valid Driver's License
• Basic Knowledge of DSM5 diagnosis and treatment models
• Ability to read, analyze and interpret human service periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence, and presentations.
• Ability to effectively present information and respond to questions from groups of Leaders, clients, customers and the general public.
• The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
• Must have excellent organizational skills, ability to efficiently multitask in a fast-paced environment;
• Demonstrated ability to set priorities and meet deadlines while producing high quality work;
• Professional demeanor and ability to interact with various personalities, displaying a good-natured, cooperative attitude;
• Meticulous organizational skills, keen attention to detail, and good written and verbal communication skills;
• Knowledge and use of computers and software including but not limited to Excel and Word.

Work Environment

• This position is an on-site position.
• Office hours an average of 40 per week; may require additional hours including evening and weekends depending on business needs
• Work typical performed in an indoor office setting

Physical Requirements

• • Frequently required to sit at a desk/workstation for long period of time

  • Ability to work at a computer terminal for extended periods of time

  • Digital dexterity and hand/eye coordination in operation of office equipment

  • Light lifting and carrying of supplies, files, etc.

  • Ability to speak to and hear employees/clients via phone or in person

  • Body motor skills sufficient to enable incumbent to move around an office environment

  • Ability to analyze unique situations and develop appropriate response

  • Ability to read, analyze, and interpret the most complex human resource related documents.

  • Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.