Job Summary: The main responsibility of this position is to assist the Workers' Compensation Account Management Team with their administrative needs.

We offer employees a range of perks including but not limited to:

• Competitive Pay
• Health, dental, vision, and life insurance
• Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
• 401(k) savings plan with match after 1 year
• Continuous professional training and development
• 8 Paid Holidays
• Paid time off for Birthday and Work Anniversary
• Paid Vacation and PTO
• Employee focused culture with appreciation events all year

Principal Duties & Responsibilities:

• Non-At-Fault Claim Administrator
• Phone calls/Emails to parties to obtain necessary information
• Customer Service
• Entry of claim information into Sheakley's systems / Data Entry
• Assistance with Hearing Continuances
• Backup for Hearing Coordinator
• Customer Service

Qualifications:

Education and Experience

Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience.

Requirements

• Prior Administrative/Workers' Compensation experience a plus!

Skills, Specialized Knowledge and Abilities

• Ability to handle sensitive information and maintain a high level of confidentiality
• Ability to type 40 WPM with accuracy
• Proficient with 10 key
• Data Entry skills, both accurate and efficient
• Excellent customer service and telephone skills
• Proficient with Microsoft Office products - Word, Excel, PowerPoint
• Organization, attention to detail, flexibility and strong ability to multi-task
• Ability to work in a fast paced environment without direct supervision and able to demonstrate considerable initiative
• Effectively work with others to build consensus and rapport
• Ability to lift, file, reach and carry up to 25 pounds

This job description is not intended to be all-inclusive and the employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.