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Scrum Master

U.S. Bancorp

U.S. Bancorp

Minneapolis, MN, USA
Posted on Sunday, February 4, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

About the team

This role will be supporting teams within Corporate Payments within the Payments Organization. The teams the role serves operate in Scrum. The ideal candidate will have experience in both Scrum and Kanban scenarios and will be well versed in the Scrum Guide, WIP, Cycle Time, Lead Time, Predictability, and the importance of Product Value. We are a group of Agilists who are passionate about what we do, invite curiosity and continually seek to grow and learn from each other. If you love new challenges, pushing against the status quo, being involved in a product transformation, and continued growth, we want to hear from you!

What you’ll do

As a Scrum Master, you will act as a leader and on-team coach for two teams. We are looking for a dynamic, collaborative personality that can champion the cause of the Agile movement within the organization. You are passionate about leading change, helping shift mindset and influence culture change. Fostering new ways of thinking, new ways of working and building new capabilities that will help unlock new possibilities for U.S Bank. You possess strategic vision and tactical mastery and combine it with an entrepreneurial spirit to get it done. Guide and help facilitate backlog refinement, estimating and sizing efforts, sprint planning, daily scrums, sprint reviews and retrospectives. Drives quicker delivery of value and continuous improvement by utilizing feedback and metrics to identify areas of opportunity within the team and organization and then guide to improvement. Facilitates team transparency by escalating impediments and shares progress by the team to the appropriate channels.

Basic Qualifications

  • Bachelor's degree in computer science or related field, or equivalent work experience
  • At least 3 years of experience in Agile technology delivery and Software Delivery Life Cycle (SDLC) teams
  • At least two years of experience in a Scrum environment


  • Strong knowledge of Agile values, principles and practices
  • Demonstrated growth and curiosity mindset
  • Able to explain what Agile mindset means, what makes a great team and how both of those connect to the Agile Principles
  • Strong communication, collaboration, leadership, conflict resolution, and time management skills
  • Experience as a Scrum Master serving multiple teams simultaneously
  • Positive attitude and ability to inspire the team toward continuous improvement
  • Ability to work in ambiguity and iterate to a solution
  • Working technical knowledge of the software development process - design, development, test, and deployment
  • Understanding of basic fundamentals of iterative and incremental development
  • Experience with outcomes-based planning and delivery (i.e., OKR) a plus
  • CSM (Certified Scrum Master) or PSM (Professional Scrum Master) certification a plus

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.