Business Line Quality Assurance Analyst - Independent Risk Review and Assessment
U.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
U.S. Bank is seeking a Business Line Quality Assurance (BLQA) Analyst responsible for the execution of quality assurance testing activities within Independent Risk Review and Assessment (IRRA), a second line of defense independent testing function.
The Analyst will conduct test preparation, test execution and identification of control and process weaknesses through testing activities; Propose changes to business line procedures or controls to improve any process gaps; Maintain testing documentation in keeping with department's policies and creating comprehensive audit trails/work papers and assessing and documenting appropriate test conclusions; Ensure proficient knowledge of the operations of the functional areas; Monitor key risk indicators and emerging risks to identify potential edits or updates for existing test scripts/procedures; Perform routine to moderately complex testing and control assessment activities in accordance to the annual test plan; Identify control deficiencies and documenting test results; Leading collaboration sessions with the business unit to vet test findings and review testing results; Identifying and documenting the process to validate test populations and pull samplings; Utilize effective verbal communication of testing results to the BLQA Lead Analyst and/or Manager and for responding to and/or escalating significant risks as appropriate; Maintain accurate and complete records and preparing statements and reports; and Provide project and analytical support for medium projects and/or assisting with larger, more complex projects.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically more than three years of applicable experience
Preferred Skills/Experience
- Basic or intermediate Risk, Compliance, and Audit competencies.
- Basic understanding of the business line’s operations, products, services, systems, and associated risks.
- Solid business acumen and credibility to help business line(s) proactively identify and address risks.
- Average process facilitation, project management, and analytical skills.
- Average presentation, interpersonal, written, and verbal communication skills.
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
- Applicable professional certifications (CPA, CIA, etc.) are preferred.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $79,135.00 - $93,100.00 - $102,410.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.