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Business Operations Analyst

U.S. Bank

U.S. Bank

IT, Sales & Business Development, Operations
Multiple locations
Posted on Dec 3, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The PFMAM Billing/Regulatory Analyst works with others to ensure that clients are billed accurately and in a timely manner and completes regulatory or U.S. Bank internal reporting as assigned.

  • Serve as the backup for the primary fixed income billing analyst.
  • Respond to requests regarding outstanding fee liabilities for clients closing pool accounts.
  • Provide ongoing review of contracts approaching expiration dates, helping to ensure that relationship managers are working on getting any necessary renewals in place before expirations occur.
  • As new clients and portfolios are funded, review the contracts and make certain that they are current (not expired) and bear all necessary signatures.
  • Review onboarding emails received from the Client Services Group as well as the confirmation emails received from Investment Accounting, noting and resolving any differences in language between those messages and the contract to mitigate any misunderstanding, though the contract rules. Leverage these messages to be continuously prepared for monthly U.S. Bank client list reporting requirements.
  • Escalate contract requirements relating to billing as necessary.
  • As assigned, review the work of others engaged in the invoicing process, as part of SOX controls, and/or the output of the fee system, for accuracy.
  • Take the lead in responding to regular requests from Risk, Compliance & Audit and the SOX Program Office in regard to SOX controls.
  • Prepare detailed reports on billing errors consisting of why the error occurred, the calculation of its financial impact, and recommended steps to be taken to keep the same error from re-occurring.
  • Assist in preparing the monthly PFMAM CD program invoices for the PFMAM LGIPs that offer FDIC insured CDs to investors.
  • Respond to requests from Legal with regard to Class Action notices.
  • Participate in monthly pool statement proofing as assigned.
  • Perform regular RC-T, 23B and Schedule A reporting.
  • Perform all work necessary to support the annual surprise Security Count.
  • Perform other duties as assigned.

Basic Qualifications

  • Bachelor of Science degree in Accounting, Finance, Economics or related field.
  • 1-2 years of related experience

Preferred Qualifications

  • Good organization and attention to detail skills.
  • Self-motivated with strong written and verbal communication.
  • Proficient in Microsoft Excel.
  • Experience with invoicing systems, accounts receivable, portfolio accounting systems, Bloomberg, or management of large amounts of data a plus.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.63 - $34.18 - $37.60

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.