Client Payables Operations Manager
U.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
U.S. Bank is seeking a strategic and people-focused Global Client Payables Operations Manager to lead client focused invoice and payment request processing. This role ensures the accurate, timely, and compliant execution of client-related payables, with a strong emphasis on financial controls, risk management, and process optimization.
The Global Client Payables Operations Manager accomplishes results through effective leadership of a diverse team, ranging from non-exempt staff to professional employees. As a servant leader, you will foster career growth, operational excellence, and continuous process improvement while administering corporate policies and maintaining a strong control environment.
Payment Processing & Control:
1. Oversee and manage end-to-end client-based invoice and payment request processing, ensuring accuracy and timeliness.
2. Implement and maintain strong financial controls to mitigate risk, prevent fraud, and ensure compliance with U.S. Bank policies and regulatory standards.
3. Partner with Finance, Treasury, Procurement, accounting teams, and specialized client based business lines to optimize payment cycles and improve cash flow management.
4. Ensure all transactions adhere to corporate policies, risk frameworks, and SOX (Sarbanes-Oxley) compliance.
Leadership & Staff Development:
1. Lead and develop a high-performing team of Global Client Payables professionals, fostering a culture of accountability, collaboration, and continuous learning.
2. Serve as a servant leader, coaching and mentoring employees while helping them grow their careers within U.S. Bank.
3. Establish clear performance goals, provide regular feedback, and create development opportunities for team members.
4. Promote a diverse, inclusive, and customer-centric team culture.
Operational Efficiency & Process Optimization:
1. Identify and implement automation, AI-driven analytics, and best-in-class process improvements to enhance payables efficiency and reduce manual interventions.
2. Leverage data analytics and reporting tools to monitor key performance metrics and drive strategic decision-making.
3. Partner with IT and ERP system administrators to enhance digital payment capabilities and streamline workflows.
4. Continuously evaluate industry trends and best practices to optimize costs and enhance operational effectiveness.
Compliance & Risk Management:
1. Ensure strict adherence to financial regulations, corporate risk frameworks, and U.S. Bank’s compliance policies.
2. Manage internal and external audits, risk assessments, and regulatory reviews by maintaining thorough documentation and responding to inquiries.
3. Strengthen fraud prevention and payment security measures to align with industry-leading risk management practices.
Stakeholder & Vendor Management:
1. Serve as the primary liaison for key business partners and internal stakeholders, including finance, procurement, and business unit leaders, to enhance payables processing and service delivery.
2. Build and maintain strong relationships with external vendors, banking partners, and third-party payment providers to ensure seamless transaction execution.
3. Collaborate with Treasury and Finance teams to align Global Corporate Payables strategy with enterprise financial goals.
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically eight to 10 years of relevant experience
Preferred Skills/Experience
- Advanced knowledge of operation functions, systems, policies and procedures for the assigned area
- In-depth understanding and practical application of applicable laws and regulations
- Strong organizational, managerial and project management skills
- Well-developed customer relations skills
- Effective interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Thorough knowledge of banking operations and human resources
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,600.00 - $96,000.00 - $105,600.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.