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ICG Relationship Manager Associate - Middle Market

U.S. Bank

U.S. Bank

Customer Service
Charlotte, NC, USA
USD 86,360-111,760 / year + Equity
Posted on May 29, 2025

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Institutional Client Group (ICG) Relationship Manager Associate is an intermediate-level position responsible for working with Relationship Managers and coverage team members on the day-to-day management of Corporate and Commercial Banking clients. This role will specifically focus on the Middle Market segment, supporting clients with annual revenues ranging from $25 million to $1 billion and up.

The responsibilities include: analyzing financial data and preparing comprehensive written analyses, analyzing portfolio credit quality, assisting the Relationship Manager in presenting credit requests to Credit Approval, identifying products and services that meet customer needs and making appropriate referrals.

ESSENTIAL FUNCTIONS:

  • Assisting Relationship Managers in managing existing client relationships and developing new client base

  • Provides reporting and support to Relationship Manager and Division/Team.

  • Stays abreast of current market/industry news and events. Conduct industry and company research; review financial statements, listen to and summarize investor presentations, and support credit approval and documentation process, etc.

  • Assists Relationship Manager with identifying prospects and opportunities with existing clients as part of U.S. Bank’s Building Deeper Relationships (BDR) initiative. May participate/accompany Relationship Manager on assigned customer/prospect calls.

  • Prepare pitch books, briefing memos and other communications as needed.

  • Acts as liaison between Relationship Manager and other departments, as required. Provides backup to client/prospect when Relationship Manager is unavailable.

  • Analyzes financial statements of potential and existing customers utilizing the bank’s accepted analytical credit criteria; partners with portfolio management to understand the credit structure and deal flow.

  • Works with Relationship Manager in monitoring customer accounts and loan portfolios to detect changes that might affect their credit standing and statement charges. Suggest alternative solutions and/or products that may benefit the client.

  • Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Actively participates in any required corporate and business line training in these areas. Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position. Actively works with customers to understand each customer's normal account activity, as appropriate for this position.

Basic Qualifications
  • Typically, a Bachelor’s degree, or equivalent work experience

  • Typically, two to four years of relevant banking or sales experience

Preferred Skills/Experience

  • Strong quantitative, analytical, and problem-solving skills

  • Well-developed relationship building and sales skills

  • Effective presentation, written and verbal communication skills

  • Prior completion of a banking development program is a plus

  • Credit skills/experience (i.e., financial accounting, commercial lending, industry awareness, loan structuring, etc.) preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00 - $111,760.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.