At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Responsible for the development, execution, and documentation of quality testing for assigned business groups. Participates in the overall Quality Assurance Program strategy, which addresses operational and compliance risks, as well as policy requirements.

Specific responsibilities include:

• Managing the development of test procedures/scripts for multiple functional areas within the business line

• Investigating compliance of the laws, regulations, internal policies and procedures that apply to one or more functional areas supported

• Ensuring proficient knowledge of the operations of the functional areas

• Monitoring key risk indicators and emerging risks to identify potential edits or updates for existing test scripts/procedures

• Performing routine to moderately complex testing and control assessment activities in accordance to the annual test plan

• Creating comprehensive audit trails/work papers and assessing and documenting appropriate test conclusions

• Identifying control deficiencies and documenting test results

• Leading collaboration sessions with the business unit to vet test findings and review testing results

• Identifying and documenting the process to pull samplings

• Maintaining accurate and complete records and preparing statements and reports

• Providing project and analytical support for medium projects and/or assisting with larger, more complex projects

Basic Qualifications:

• Bachelor's degree, or equivalent work experience

• Three to five years of applicable experience

Preferred Skills/Experience:

• Strong accuracy and attention to detail

• Proficient systems knowledge for data mining and user proficiency

• Proven critical thinking and analytical skills

• Advanced knowledge of card-related laws and regulations, and an understanding of the payments industry

• Ability to identify and resolve exceptions and to analyze data

• Demonstrated ability to interface effectively with various levels of management

• Excellent written, verbal, and interpersonal communication skills

• Proficient computer skills, especially Microsoft Office applications

• Strong process facilitation and project management skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.