Senior Product Manager
U.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
U.S. Bank is seeking a full-time Senior Product Manager (Multiple openings) in Bellevue, WA.
Essential Responsibilities:
- Own and continuously update the IT product roadmap, ensuring features related to login/sign-in, subscription models, and user creation are prioritized for maximum impact.
- Facilitate requirements definition and cross-functional planning sessions, leveraging tools like Mural and Atlassian suite (Jira, Confluence) for roadmap alignment and backlog prioritization.
- Lead end-to-end feature design processes for login widgets, user dashboards, and subscription models, ensuring a seamless user experience that drives conversions and user retention.
- Use Figma to design wireframes and prototypes for new features, focusing on improving user interaction with login/sign-in, dashboards, and profile management.
- Design and optimize subscription models, identifying new pricing strategies and user incentives to drive recurring revenue.
- Work on implementing upsell opportunities and monetization strategies for additional features, leveraging behavioral analytics tools to track user engagement and predict churn.
- Use BI tools (e.g., Tableau, Power BI) to analyze key performance metrics related to subscription growth, user retention, and customer lifetime value, presenting insights to stakeholders and making data-driven decisions.
- Enhance and streamline the customer journey from account creation to profile management, ensuring high levels of security and efficiency, especially regarding Personal Identifiable Information (PII) and card creation processes.
- Work closely with UI/UX teams to improve user flows, reduce friction in the login and signup processes, and ensure all dashboard and subscription model elements enhance the overall customer experience.
- Perform project management, including managing the product development lifecycle in tools like Jira and Confluence, ensuring transparency in task assignments, timelines, and status updates for ongoing projects.
- Ensure that subscription models, user creation processes, and dashboard components adhere to relevant regulations, including privacy laws (GDPR, CCPA).
- Perform data mining and conduct data and statistical analysis utilizing SQL, Excel advanced modeling, VBA, and related business intelligence tools.
Basic Qualifications:
This position requires a Bachelor’s degree or equivalent in Information Technology or Engineering and 5 years (progressive, post-baccalaureate) of technical product management experience.
Required Skills/Experience:
Must also have 24 months of experience with each of the following: 1) Project management, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery. 2) Requirements definition, which includes understanding of engineering architecture. 3) Managing system test requirements, enhancements and changes with cross team collaboration. 4) Performing data mining and conducting with data and statistical analysis utilizing SQL, Excel advanced modeling, VBA, and related business intelligence tools. Employer will accept experience gained concurrently. Less than 5% domestic travel for multi-day Quarterly Product Prioritization meetings.
Base pay range may vary if an offer is made for work in a different location. Pay Range: $150,550 - $218,400. (#LI-NDI #LI-DNI #LI-DNP #DE-DNP #IND-DNP).
The examination for this position may include a supplemental questionnaire. Improper or missing responses could affect your application.
This position is not eligible for visa sponsorship.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
