Sr. Performance Improvement Specialist
UC Health
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Provide coaching and support around improvement tools and methodology for the UC Health system.
Location: Business Center (Hybrid - 3 days per week onsite) Department: Performance Improvement Hours: Full-Time Shift: First
- Bachelor's Degree in Clinical, Engineering, Business, Public Health or a related field Required
- Master's Degree Preferred
- 2-3 Years of experience in a project-based environment Required
- 5 Years of experience Preferred
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
At UC Health, we’re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance health and reduce suffering. As the region’s adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you’ll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.
Performance Improvement:
- Lead, facilitate, and coach quality/performance improvement (PI) projects, in small and large group settings with all levels of staff from the front line to executives.
- Support and lead data collection, validation, and long-term monitoring of performance for PI project outcomes and system operating metric priorities.
- Aid PI project teams in conducting root cause analysis to gain insight into core problems.
- Streamline processes to increase efficiency and reduce waste through best practices and innovative solutions.
Coaching and Development:
- Empower staff and participants by actively integrating PI strategies into their work, fostering continuous learning and operational excellence.
- Deliver impactful feedback for leaders and PI project teams through a thoughtful, question-based approach that promotes reflection, strengthens change management capabilities, and accelerates professional development.
- Support the design and creation of structured learning opportunities, just-in-time modules and online material to maximize learning of users/participants
Program Management:
- Provide strategic guidance for and development of the PI department through creation and maintenance of standard operating procedures, tools and templates, and research.
- Serve as an internal marketing and communications resource to patients/families, staff, physicians/faculty, and/or the community for issues related to PI.
- Monitor and communicate situations that affect daily operations.
- Clear, efficient and professional communication to support the activities of the department. Openly and proactively communicate across system departments, sites or teams as appropriate. Quickly resolve miscommunication/misunderstanding in a professional manner. Prioritize multiple requests for information. Assemble and distribute material for project communications as necessary.
- Other Duties as Assigned
