Mortgage Recovery Agent (Collections) POST NUMBER: 426250

About the Opportunity

• Working closely with borrowers with payment arrangement for missed payments
• Processing NSF payments and following up on delinquencies to facilitate timely resolution
• Managing payment date changes and ensuring accurate processing
• Generating reports on files in arrears, providing insights and recommendations
• Analyzing client history (especially arrears) to recommend mortgage renewals
• Handling CRA information requests and managing bankruptcy or consumer proposals
• Ensuring compliance with property tax notices and coordinating foreclosure procedures
• Filing and recording all insurance documents received.
• Sending cancellation letters for insurance as required.
• Working within the Client Relations team on various projects, as assigned
• General administrative duties such as data entry, document production, and learning across other mortgage servicing roles
• All while ensuring regulatory compliance and anti-money laundering standards are met

About You

• Proficiency in MS Office including Word, Excel, and Outlook
• High attention to detail, accuracy, and excellent time management skills
• Excellent ability to communicate with a high level of integrity and professionalism
• Exceptionally organized with a great ability to multitask
• Possess a high level of initiative to produce accurate work in a fast-paced, deadline driven environment
• Ability to identify and resolve problems in a timely manner
• Self-motivated and disciplined
• Fluent in verbal and written English
• Mortgage Agent License in AB, BC, or ON is an asset
• 2 years of previous mortgage experience

Salary
$60000 - $70000/year

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #426250.

You must currently reside within the Greater Calgary Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.