Bilingual Accounts Receivable Representative - 2 Month Contract POST NUMBER: 427623

About the Opportunity

• Contact business-to-business (B2B) customers via phone/email/fax for invoicing and billing concerns
• Manage collections portfolio ranging from 300-600 accounts
• Negotiate customer payment terms as needed aiming to achieve maximum amount recovery
• Develop and maintain relationships with customer accounts
• Manage past due hold requests within the SLA in order to mitigate risk by assessing customer accounts and making decisions to release orders up to 50K for each request and also making recommendations for any requests over 50K within management.
• Work with internal departments to pro-actively troubleshoot payment issues (i.e. invoicing, pricing, product/service issues) – and be the liaison when engaged by the customer directly.
• Document and track collections activity and work from monthly aging report.
• Manage individual and department monthly receivable targets.
• Have demonstrated success working in team-oriented environment.
• Be flexible and adaptable to fast-paced IT sales environment.
• Effectively engage and escalate to top executive levels when required.
• Reconcile accounts regularly, including complex and cross account reconciliations

• A completed college diploma (Accounting or Finance related preferred) or related experience.
• 2-3 years of experience in a corporate (B2B) collections experience focused on medium to enterprise level customers.
• Experience with Accounts Receivable escalation process and taking initiative to resolve account issues
• A good understanding of fundamental accounting principles.
• Intermediate Microsoft Word and Excel skills.
• Excellent verbal and written communication skills.
• Possess similar experience managing portfolio of accounts.
• Customer service oriented.
• Experience in technology industry an asset.
• Bilingualism (English & French) both written & spoken

Hourly Rate
$24 - $27 /hour

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #427623.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.