SYSTEM ANALYST, C. ADVANCED POST NUMBER: 427937

Job Description: Systems Analyst (Staff Augmentation Services)

Position Overview

The Department is seeking a qualified Vendor to provide staff augmentation services in the capacity of a Systems Analyst. The successful candidate will be responsible for analyzing business rules, documenting system updates, and facilitating software enhancements to ensure the efficient operation of the Department’s application systems. This role demands a collaborative approach, working alongside other vendors, support staff, and program office customers in a team-based environment.

Scope of Work

The Vendor will provide the Department with staff augmentation services to provide Systems Analyst, C. Advanced services including, but not limited to:

1. Analyzing defined business rules and functional requirements.
2. Updating system documentation to ensure it reflects the current system version.
3. Evaluating enhancement requests and providing estimates.
4. Designing technical solutions using the Visual Vault SaaS product.
5. Creating test plans and test scripts to verify system modifications are error-free and perform as designed.
6. Facilitating user acceptance testing.
7. Documenting the results of testing activities.
8. Deploying software updates.

The Vendor will be paid for the staff augmentation hours worked. The Department expects the Vendor’s staff to perform services in a project-like manner. The Vendor staff must be capable of driving the service delivery required purchase order on their own through the delivery of quality application changes. Additionally, the Vendor staff will work cooperatively and in conjunction with other vendors, support staff, and program office customers in a team-based environment.

Qualifications

• Proven experience in systems analysis and application support.
• Proficiency with the Visual Vault SaaS product is preferred.
• Strong understanding of business analysis and documentation processes.
• Ability to work collaboratively in a team-based environment.

Contract Term

• The staffing services will commence upon the Purchase Order (PO) Release Date and will extend through June 30, 2025. Extensions may be granted for an additional twelve months based on funding and satisfactory performance.

Deliverables

1. Quarterly Performance Surveys

   • Complete the Contractor Performance Survey for each Contractor on a quarterly basis and submit electronically to the Department Contract Manager by the 15th of the month following the end of each quarter.

2. Service Units

   • Provide application support services based on labor hours from qualified staff according to the Department’s specifications and standards, billed at the hourly rate specified in the PO.
   • Hours billed must be verified by the Department as legitimate for State purposes.

3. Staffing Requirements

   • Deliver staff that meet the classifications and hourly rates specified in the PO. Any changes that require an increase in funding will necessitate a change order.

4. Additional Staffing Requests

   • The Department reserves the right to request additional staff in new categories as operational needs arise. Monthly and hourly charges for these categories will be agreed upon and documented in a change order.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.