Interim Billing Operations Manager (lead) POST NUMBER: 431985

Interim Billings Operations Manager

Our client, a technology company in a high-growth stage, is seeking an Interim Billings Operations Manager to lead their billing team and drive transformative process improvements. This role is instrumental in ensuring accurate and timely invoicing, regulatory compliance, and the continuous optimization of billing processes. Reporting directly to the SVP of Business Operations, this position offers the opportunity to shape operational strategies within a fast-paced, agile environment. The role is fully remote.

Responsibilities:

• Oversee billing processes to ensure accuracy and timeliness for client invoicing.

• Lead revenue assurance initiatives to prevent inaccuracies and maintain compliance with billing regulations.

• Identify and implement upstream and downstream process improvements to enhance efficiency and scalability.

• Mentor and train billing staff to embrace new systems and processes, fostering a culture of transformation and continuous learning.

• Prepare and present regular reports on billing activities to senior management.

• Conduct audits and reconciliations of billing records to ensure accuracy and compliance.

• Evaluate and integrate billing software and systems to improve operational efficiency.

• Collaborate cross-functionally with Revenue, Sales Operations, Product, and Finance teams to drive organizational goals.

Other Responsibilities:

• Build team engagement during high-volume periods and lead process improvement initiatives.

• Develop frameworks around billing activities to add structure and scalability.

• Promote innovation and collaboration across teams.

Qualifications:

• 8 years of experience in Billing Operations, including working with various billing platforms and revenue operations in a tech environment.

• Strong operational skills with hands-on experience in AR, billings, and collections processes.

• Experience with SFDC CPQ and familiarity with Rev Right or similar revenue systems (Epicor is a bonus).

• Proven ability to lead teams in high-growth, fast-paced companies, particularly in the software or tech industries.

• Comfortable working in an agile, less-structured environment with a startup mentality.

• Exceptional problem-solving skills, curiosity, and a customer-centric mindset.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.