IT Sr Business Systems Analyst
Vaco
IT Sr Business Systems Analyst POST NUMBER: 459419
Purpose of Role
Reporting to the VP, IT Strategy, business systems analyst is responsible for the delivery, management, and implementation of applications and solutions that support GIA core business functions, employees, and business partners. This position will provide vision and solutions to leadership supporting applications such as: Salesforce, Microsoft, Jenzabar, Oracle, Auditboard, Marketo, Boomi, Blackboard . He/she is an advocate for business application solutions, development and configuration requirements and is responsible for the development, configuration and delivery of a comprehensive software development strategy, architecture and solutions.
GIA seeks an experienced, energetic, engaging and visionary analyst who wants to become part of an exciting, vibrant community supporting the creation and configuration of software solutions to help the organization drive positive business outcomes. The complexity of this position requires an approach that is engaging, imaginative, and collaborative, with a sophisticated ability to develop scalable, supportable, maintainable, robust, and high-performing solutions that meet our customers’ requirements.
Accountabilities & Responsibilities
Strategy and Leadership:
Strategy and Executive Leadership
- Serve as a key strategic advisor, collaborating with C-suite executives, senior leaders, customers, and external stakeholders to shape and drive application strategies at an enterprise level.
- Spearhead the execution of a forward-looking digital transformation roadmap, ensuring alignment with overarching business objectives and industry trends.
- Architect and champion, a visionary business application ecosystem strategy that enhances customer experiences, optimizes employee workflows, and future-proofs enterprise operations.
- Provide oversight for the full product lifecycle of technology solutions, from inception to deployment, ensuring market differentiation and long-term business value.
- Drive organizational transformation through modernization, enterprise-wide integration, and cutting-edge technologies.
- Collaborate with executive leadership to shape investment strategies, define application technology priorities, and align initiatives with evolving business demands.
- Establish governance frameworks to ensure strategic alignment, foster innovation, and promote agility in the adoption of emerging digital solutions.
- Stay ahead of industry shifts, competitive landscapes, and regulatory changes, ensuring proactive adaptation and compliance.
Operational Management
- Direct enterprise-wide application strategy, overseeing cross-functional teams to ensure seamless execution of technology initiatives.
- Partner with senior stakeholders to define and prioritize high-impact digital initiatives, allocating resources effectively to meet strategic goals.
- Ensure operational excellence through rigorous oversight of service delivery, performance metrics, and continuous optimization of technology solutions.
- Oversee portfolio management and governance for enterprise application investments, ensuring alignment with business objectives and long-term scalability.
- Cultivate a culture of stakeholder satisfaction through delivery excellence, structured change management processes, and seamless technology adoption.
- Provide executive leadership in defining best practices, ensuring rigorous adherence to technical standards, compliance requirements, and strategic objectives.
- Lead enterprise-wide financial planning for technology initiatives, developing comprehensive investment roadmaps and business case justifications.
Technical Delivery
- Set technical vision for enterprise applications, ensuring scalability, security, and innovation in system architecture and development.
- Architect and optimize complex SQL data models, ensuring data integrity and high-performance analytics for strategic decision-making.
- Oversee development and enhancement of critical business applications, ensuring cutting-edge user experiences and operational efficiency.
- Serve as a key liaison between functional leaders and technology teams, translating business challenges into high-impact technical solutions.
- Guide proactive system performance analysis, identifying strategic improvements to ensure long-term stability and innovation.
- Provide executive direction for technical documentation, regulatory compliance, and knowledge management frameworks.
- Oversee enterprise-wide integrations, including migrations, automation, and interoperability across business application platforms.
- Lead technology enablement initiatives, driving digital literacy and adoption strategies across the organization.
- Bachelor’s degree in information technology, Computer Science, or equivalent combination of education and experience. Master’s degree preferred.
- 4-5 years of progressive experience in IT leadership roles, with a focus on high-tech environments preferred. Prefers 5-7
- Proficiency in SQL, HTML, CSS, and basic web development principles.
- Experience supporting or working with Student Information Systems or similar ERP systems.
- Strong analytical, troubleshooting, and documentation skills.
- Experience with student information systems like Jenzabar, Blackboard or Salesforce preferred
- Familiarity with JavaScript, APIs, or server-side scripting languages (e.g., PHP, ASP.NET).
- Bachelor’s degree required, Master’s degree preferred.
- Demonstrated experience working with and managing the execution of managed service providers (MSPs)
- Proven experience with creating and managing outsourced relationships, both domestic and global.
- Experience in the design, implementation, and support of high impact, high company investment, and mission-critical projects in unstructured environments.
- Strong interpersonal skills including the ability to develop effective working relationships with others, a demonstrated customer focus, teamwork skills, and a willingness to share technical and business knowledge with team members.
- Works with senior management to establish strategic direction, operating policies, and to aid in major project planning.
- A demonstrated ability to implement processes and standards, and effectively communicate those across a technology organization.
Relational
- Reports to the VP – IT Strategy
- Works collaboratively and builds strong working relationships across a diverse, and global workforce. Will work with the functional leadership and user community, and various cross-functional IT and InfoSec teams.
- Proven success in motivating and leading cross-functional project teams to complete objectives
- Under adverse circumstances continues to uphold GIA principles and strives to build strong relations with all IT teams
- Models GIA values
Industry and Business Acumen
- Communication Skills
- Excellent command of the English language (spoken and written)
- Impeccable communication skills, written, verbal, and formal presentations
- Strong leadership presence. Excellent interpersonal and presentation skills, including the ability to articulate and rally teams around a vision
- Results Orientation
- Takes accountability for high-quality deliverables and works relentlessly until the targets are beaten.
- Constantly evaluating new technology solutions, engaging with vendors and partners to find leading-edge solutions to be implemented
Location Requirements
- Some travel outside of Carlsbad, CA may be necessary to support global teams
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
