Order Entry Associate POST NUMBER: 302229

Order Entry Specialist

Location: Jacksonville, FL (Onsite)

Employment Type: Full-Time Industry: Insurance / Property & Laboratory

Pay- $17

A growing and fast-paced organization in the property insurance services industry is seeking a detail-oriented Order Entry Specialist to join its operations team.

This is a foundational role responsible for ensuring accurate intake and processing of materials submitted for laboratory analysis.

The ideal candidate thrives in a structured, high-volume environment where precision and speed are critical.

Key Responsibilities

• Accurately enter customer, claim, and sample information into a proprietary database from both physical and digital submissions
• Receive and log incoming property samples (flooring, roofing, siding, etc.) to ensure proper tracking through the testing process
• Review incoming orders for completeness and accuracy; follow up with customers or adjusters to resolve discrepancies or missing details
• Monitor order status to support timely processing and meet expedited turnaround standards (24–48 hours)
• Partner with internal lab technicians and customer service teams to provide updates on priority claims

Qualifications & Skills

• Strong attention to detail with a high level of accuracy
• Fast and efficient alpha-numeric data entry skills (high WPM required)
• Comfortable working with Microsoft Office and learning proprietary systems or CRM platforms
• Ability to manage multiple tasks in a deadline-driven environment
• High School Diploma or GED required
• Prior data entry, order processing, logistics, or administrative experience preferred

What We’re Looking For- This role is ideal for someone who is process-driven, dependable, and takes pride in accuracy.

Success in this position requires focus, organization, and the ability to work efficiently in a high-volume setting.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com.

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.