| Be Part of Something Great YMCA of Greater Cincinnati Job Announcement: Director of Membership and Transformation Location: Gamble-Nippert YMCA FLSA Status: Salary Exempt Salary Range: $40, 668-$45,752 annually About the position: Join our Gamble-Nippert YMCA team, and focus on transforming lives and championing engagement efforts as you lead the membership department. You will accomplish this by helping others achieve goals, make new friends & connect with our Y community. You will also provide resources, remove barriers & act as an advocate for initiating change. Key Responsibilities: - Ensures all staff model equity, inclusion, cultural competence and global awareness in all areas of their work.
- Responsible to oversee all aspects of membership including, but not limited to, grow membership, monitor account updates, implement write-offs/cancellations, membership communication, etc.
- Adhere to established association standards.
- Intentionally foster a cause-centered culture that is welcoming, genuine, hopeful, nurturing & determined, in order to foster loyalty among those we serve, and meet community needs.
- Responsible for developing & managing day-to-day branch operations in order to provide efficient and adequate service to members and participants at the highest level.
- Recruit & hire diverse staff and volunteer teams. Onboard, develop, schedule & coach staff for development and maximum impact. Maintain regular clear & concise communication, and handle staff issues promptly.
- Supervise Kids Club staff and Welcome Desk staff including staffing, hiring, and onboarding new employees
- Along with the Community Executive Director and other branch leaders organize and oversee special events
- Engage & partner community in innovative & inspiring ways to involve new individuals in the Y community by supporting them in achieving their goals.
- Develop & implement cause-driven events for the community & members.
- May require work on certain nights and weekends as needed
- Utilize various social media tools for promoting the benefits of the YMCA.
Qualifications: - Bachelor’s degree in related field, with sales experience preferred.
- Proven track record of meeting/surpassing challenging goals.
- A proven agent of collaborative systems change.
- Experience in personnel supervision, recruitment, training, and development of staff and volunteers.
- Excellent contemporary presentation, written & visual communication skills.
Work Environment and Physical Demands Must be able to operate music and studio equipment. Regularly required to remain in a stationary position for extended periods. Ability to lift up to 25 lbs. and transport materials as needed.
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